26 Geneva Place, Umbilo,
Monday-Friday: 8am to 4:30pm,
Saturday / Sunday: Closed
082 739 1525
031 205 3509
FREQUENTLY ASKED QUESTIONS
How quickly can it be installed?
Our preferred installers will contact you and arrange a mutually convenient time to do your installation – anything from the next day to one week.
The time taken to install the product depends on the length of your property (typically a team can install ± 60m per day).
Can it go on any wall or fence?
We have yet to find a wall or fence that we cannot install our spikes onto. As long as the wall or fence is reasonably solid (concrete, wood, pre-cast, vibrocrete, Clear View, weldmesh, pallisade etc.) we can install onto it.
My wall is overgrown - can you still help?
Depending on how badly overgrown it is, our installers can clear it, but they only clear what is necessary for the installation. They will not be held responsible for the removal of the overgrowth. The Customer will be advised if there are any costs incurred for this extra work.
Is it safe for our children?
We recommend that the product be installed above a height of 1.5m to keep it out of range of children, but it is a security device with sharp spikes so children should be warned about its dangers. Every installation is fitted with clear warning signs, but we do advise parents to make sure their children understand the dangers.
What type of leaves are there?
There is only one type of leaf. The leaves are a green UV stabalized plastic designed to endure the harsh South African climate.
Can I have it without leaves?
Yes, the spikes can either have a galvanised finish (dull silver) or may be powder coated in which case you may choose from a range of colours, for example: Green, White, Black or any other colour.
I’ve heard about the "Eina Ivy Security Spike", what is it?
It is a security spike designed to fit on all walls and fences. It can follow any contour of the perimeter wall.
Does the spike have to be fitted with the leaves?
Our product is available and can be installed without leaves.
How long has it been around?
The product was patented at the end of 1999 and came onto the market in May 2000.
Where is the product manufactured and available from?
The product is manufactured in Durban and distributed throughout South Africa by our courier company.
Is there a guarantee?
The product has been comprehensively tested. The manufacturers offer a full one-year working guarantee. This doesn’t include rust.
Where can I see it?
Our preferred installers have samples available and can also inform you of where the product was installed in your area for you to view.
How much will it cost me?
This depends on two things: The length of your wall / fence and the product you choose to buy. Our installers have a standard price list that they will go through with you.
Standard prices can vary depending on specific circumstances, for example if you need a wall repaired or cleared for the installation.
Can I become a preferred installer?
There are opportunities available for installers in certain areas. Please contact our offices on 031 205 3509 for further information.